Information
Terms & Conditions
Last updated: 12 November 2026
These terms apply to your use of the LaceArchive website and to every order you place with us. By using the site or placing an order, you agree to them. Please read them carefully.
1. About us
LaceArchive is an online retailer of authentic trainers and footwear, shipping worldwide. In these terms, "we", "us" and "our" mean LaceArchive, and "you" means the person using the site or placing an order.
2. Using the site
- You must be at least 18, or have permission from a parent or guardian, to place an order.
- You agree not to misuse the site, attempt to access it without permission, or interfere with how it works.
- We may update, suspend or withdraw any part of the site at any time.
3. Products and pricing
We do our best to show products, colours and sizes accurately, but screen displays vary and small differences may occur. All prices are shown in GBP and include applicable taxes unless stated otherwise. Customers outside the UK may need to pay import duties or local taxes on delivery.
If a product is listed at an incorrect price, we may cancel the order and refund you in full.
4. Orders
Your order is an offer to buy. A contract is formed when we email to confirm your order has been dispatched. We may decline or cancel an order, for example if an item is out of stock or we suspect fraud; if so, we will refund any payment in full.
5. Authenticity
Every item we sell is sourced from authorised distributors and checked before it ships. If you have any concern about an item you received, please reach us through our contact form and we will look into it straight away.
6. Payment
Payment is taken when you place your order. We never store your full card details; payments are handled by secure, certified payment providers.
7. Delivery
Delivery times and costs are explained in our Shipping Policy. Risk in the goods passes to you on delivery.
8. Returns and refunds
You can return unworn items in their original packaging within 30 days of delivery. Your legal rights as a consumer are not affected by these terms.
9. Intellectual property
The LaceArchive name, logo and site content belong to us or our licensors. Brand names and trademarks of products we sell belong to their respective owners.
10. Liability
Nothing in these terms limits our liability where it would be unlawful to do so. Otherwise, we are not responsible for losses that were not foreseeable, or for business losses.
11. Changes and governing law
We may update these terms from time to time; the version on this page applies to your order. These terms are governed by the laws of England and Wales.
12. Contact
Questions about these terms? Send us a message using our contact form.